Receipts, not promises.
Three real customers. The exact numbers, the exact math, the exact tool spend. No vanity stats, no anonymous "Fortune 500 client."
Linear-style dev tools company
28-person GTM team • Series B
The challenge
Outbound SDR team was buried in manual research, copy-paste sequences across Apollo + Lemlist, and missed follow-ups. Reply rate had flatlined at 1.8%.
What they did
- Migrated 41k contacts from HubSpot via Reach's CSV preset in under 90 seconds
- Switched all 6 SDRs to AI-drafted, persona-aware first-touches
- Turned on deliverability monitoring + automated warmup on 14 sending domains
- Replaced 3 tools (Apollo, Lemlist, Smartlead) with Reach
| Metric | Before Reach | After Reach | Change |
|---|---|---|---|
| Reply rate | 1.8% | 6.1% | +239% |
| Meetings booked / mo | 47 | 184 | +291% |
| Tool spend / mo | $4,180 | $1,490 | -64% |
| Inbox placement | 76% | 98.4% | +22pts |
"Replaced Apollo, Outreach, and Lemlist in one weekend. Our reply rate doubled in the first month — the AI drafts are genuinely scary good."
Mid-market B2B agency
12 clients • 4-person ops team
The challenge
Managing 12 separate outbound programs across 7 tools, with no consolidated reporting. One domain blacklist incident cost a client $40k in pipeline before anyone noticed.
What they did
- One Reach workspace per client via sub-accounts (Agency plan)
- Always-on blacklist monitoring with Slack alerts
- White-labeled weekly digest emails to each client
- Unified inbox so account managers triage every reply in one tab
| Metric | Before Reach | After Reach | Change |
|---|---|---|---|
| Client churn (12 mo) | 33% | 8% | -25pts |
| Avg reply rate | 2.1% | 5.4% | +157% |
| Hours / week / AM | 31 | 11 | -65% |
| New clients won | 3 / qtr | 9 / qtr | +200% |
"Reach turned us from a 'we send some emails' agency into a deliverability-grade outbound shop. We charge 2× more now."
Regional GC, mid-Atlantic
$80M annual revenue • 6 PMs
The challenge
Pre-construction team was losing bids because GCs couldn't follow up with arch firms and developers fast enough. Estimating spent 4 hrs/day chasing email threads.
What they did
- Imported 8 years of bid history from Procore
- Built sequences for arch firms, developers, and owner-reps
- AI auto-drafts follow-ups based on bid stage
- Mobile inbox so PMs respond from the jobsite
| Metric | Before Reach | After Reach | Change |
|---|---|---|---|
| Bid response time | 2.4 days | 47 min | -97% |
| Bid win rate | 18% | 31% | +72% |
| PM admin time | 4 hrs/day | 55 min/day | -77% |
| Pipeline value | $12M | $28M | +133% |
"We won a $14M school project we wouldn't have even bid on six months ago. Reach gave my estimators their afternoons back."
Run the same numbers for your team.
14-day trial. Migrate from HubSpot, Pipedrive, Salesforce, or Close in under 2 minutes. If you don't beat your current reply rate in 30 days, we'll refund every dollar.
See live updates on the changelog · current uptime on status